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Standard INtro shows hereSoftware Engineer (Full-Stack) Location: Remote (US/Canada)Employment type: Full-time About the role We’re looking for a Software Engineer (Full-Stack) to help us design, build, and ship thoughtful, scalable product experiences. You’ll work closely with product, design, and other engineers to turn ambiguous problems into simple, intuitive solutions that our customers love. In this role, you’ll own projects end-to-end: from collaborating on discovery and technical design, all the way through implementation, testing, and rollout. What you’ll do Design and build end-to-end features across our web stack (front-end and back-end) Collaborate with product managers and designers to clarify requirements and break work into small, shippable chunks Write clean, well-tested, maintainable code and participate in thoughtful code reviews Improve performance, reliability, and observability of existing systems Contribute to technical design docs and help make pragmatic architecture decisions Partner with teammates across engineering, product, design, and CX to ship iteratively and learn from real usage Help improve our engineering practices, tooling, and documentation over time What we’re looking for 3+ years of experience as a software engineer working on production web applications Strong experience with JavaScript/TypeScript and at least one modern front-end framework (e.g. React, Vue) Hands-on experience with server-side development (e.g. Node.js, Ruby, Python, Java, or similar) Solid understanding of relational databases and data modeling (e.g. PostgreSQL, MySQL) Comfortable working in a collaborative, cross-functional environment and giving/receiving feedback Ability to communicate clearly, both in writing and verbally, about tradeoffs, risks, and decisions A product mindset: you care about user experience, not just the code Nice to have Experience working in a B2B SaaS environment Familiarity with cloud platforms (e.g. AWS, GCP) and modern DevOps practices Experience with design systems or collaborating closely with product designers Background in hiring, recruiting, HR tech, or talent tools (or strong interest in the space) How to apply If this sounds like a fit, we’d love to hear from you. Please send us: Your resume or LinkedIn profile A short note about why this role interests you (Optional) Links to GitHub, portfolio, or recent projects you’re proud of We’re excited to meet you!Standard conclusion shows here

Software Engineer - February 2026

<div class="content-intro"><p>Standard INtro shows here</p></div><p>This is a job that is being posted</p><div class="content-conclusion"><p>Standard conclusion shows here</p></div>

August 26 Job

<div class="content-intro"><p>Standard INtro shows here</p></div><h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Associate Customer Success Manager</h3>
<p class="font-claude-response-body break-words whitespace-normal"><strong>About the Role</strong></p>
<p class="font-claude-response-body break-words whitespace-normal">You'll own a portfolio of accounts and be the primary relationship owner for a set of customers post-sale. Your job is to make sure they're actually getting value out of the product, not just paying for it. This role is a good fit if you're empathetic, data-informed, and genuinely like problem-solving with people.</p>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What You'll Do</strong></p>
<ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2">Manage a book of business, primarily SMB or Mid-Market accounts</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Run regular check-ins with customers to review product adoption, surface issues, and align on goals</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Track health signals (usage data, support ticket trends, NPS) and proactively reach out when something looks off</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with Sales on renewals and expansions for your accounts</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Escalate product feedback to internal teams with the context needed to act on it</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Support customers through new feature rollouts and product changes</li>
</ul>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What We're Looking For</strong></p>
<ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2">0-2 years of experience in customer-facing work, whether that's CS, account management, support, or even retail</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Strong written and verbal communication; you're comfortable leading a call and following up clearly in writing</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">You're proactive — you don't wait for a customer to tell you something is wrong</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable with data; you can look at a usage dashboard and draw a conclusion from it</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Organized enough to juggle 30-50 accounts without dropping context</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Bachelor's degree or equivalent experience</li>
</ul>
<p class="font-claude-response-body break-words whitespace-normal"><strong>Nice to Have</strong></p>
<ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with CRM or CS tools (Salesforce, Gainsight, HubSpot, etc.)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with SaaS products or B2B environments</li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">hii</div><div class="pay-range"><span>$50,000</span><span class="divider">&mdash;</span><span>$55,000 USD</span></div></div></div><div class="content-conclusion"><p>Standard conclusion shows here</p></div>

Voice AI Test - CSM

<div class="content-intro"><p>Standard INtro shows here</p></div><p class="font-claude-response-body break-words whitespace-normal"><strong>About the Role</strong></p>
<p class="font-claude-response-body break-words whitespace-normal">You'll support the delivery of software implementation projects for our customers, working alongside senior PMs to keep projects on track, stakeholders aligned, and nothing falling through the cracks. This is a great fit if you're organized, a clear communicator, and want to build a career in SaaS delivery or operations.</p>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What You'll Do</strong></p>
<ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2">Own project tracking across active implementations, including timelines, task lists, and status updates</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Run internal and customer-facing meetings, take notes, and make sure action items actually get closed out</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate across teams (Product, Engineering, Sales, Support) to remove blockers and surface risks early</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain project documentation in tools like Jira, Asana, or Notion</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Help customers stay on schedule during onboarding by proactively flagging delays and next steps</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Support senior PMs on larger, more complex accounts as you ramp up</li>
</ul>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What We're Looking For</strong></p>
<ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2">0-2 years of experience in a professional setting (internships count)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Strong organizational skills and attention to detail — things don't slip past you</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Clear written and verbal communication; you can explain a complex situation simply</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable working in a fast-paced environment where priorities shift</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with project management tools is a plus, not a requirement</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Bachelor's degree or equivalent experience</li>
</ul>
<p class="font-claude-response-body break-words whitespace-normal"><strong>Nice to Have</strong></p>
<ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2">Exposure to SaaS products, even as a user</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Experience coordinating across multiple teams or stakeholders</li>
</ul><div class="content-conclusion"><p>Standard conclusion shows here</p></div>

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